Send the brief through our contact form
Use our contact form to tell us what you want your storefront to do, whether you need a fresh setup or changes to an existing workflow. Keep it practical: the product range, the number of price groups, the kind of artwork checks you want, and whether customers should place orders through a public store or a private B2B portal.
If you already have a catalogue, send the product list and any size or finishing rules that matter. That helps us understand where product builders, price matrices, proofing steps, and order tracking need to fit in.
- What you sell and how it is grouped
- Artwork rules, proofing steps, and approval flow
- Payment and courier needs
- Any staff training or admin training required
What to include for a useful starting note
A short note works best when it covers the operational side, not just the product name. If your team handles business cards, labels, signage, or corporate print portals, say which items need templates and which ones need fixed pricing.
Where possible, mention your current process too. If artwork needs preflight checks, if proofs must be signed off before production, or if orders need to move into a production queue, those details shape the setup properly.
- Current shop workflow and any bottlenecks
- Template sizes, substrate choices, or finish options
- Delivery areas and collection rules
- Who will use the portal day to day
Where our setup work is used
We work with print shops and print teams across Durbanville, Cape Town, Johannesburg, Pretoria, Durban, Bloemfontein, Stellenbosch and Paarl. Some clients need a clean storefront for walk-in and online orders, while others need a controlled portal for repeat corporate buying.
That can include product templates, price matrix setup, artwork rules, proofing workflows, payments, and courier handoff. The goal is to make the order path match the way your shop actually runs, not force your team into a loose process.
People you may hear from here
Our Durbanville office is the base for the project team. Pieter van Zyl oversees the work, Ayanda Nortje leads implementation, Johan Kotze handles product templates, Naledi Ebrahim looks after training, Ridwaan Adams supports client issues, and Bianca Daniels manages client success.
When you send your note, include the name of the person handling the project on your side if there is one. That keeps the scope clear when the brief involves admin training, launch support, catalogue expansion, or a workflow review.
If your enquiry is about a new build or a change
Some businesses want a full storefront setup, while others only need one part of the system adjusted. You might be adding a new product family, tightening artwork rules, or moving from manual quoting to live pricing. Tell us which part needs attention and what the current process looks like.
For larger rollouts, mention whether you need staff training, admin training, or a phased launch across multiple branches. The more clearly you describe the order flow, the easier it is to match the build to your print operation.
- Storefront setup for a new sales channel
- Template build for repeat products
- Workflow review for existing ordering steps
- Portal setup for corporate clients
Ready to send the first note
Use the form to share the basics and keep the message direct. A short outline of your products, your locations, and the way orders should move through production is enough to start the process.
If your business works across more than one branch or service area, include that too. We support clients in Durbanville, Cape Town and beyond, with setups shaped for local print operations and their day-to-day admin.